Common questions


+ What is an escape room?

Escape rooms are entertainment venues that are incredibly fun to do with friends and family. You will enter an eloboarately themed room and work together to solve puzzles, discover secret areas and complete the room’s mission. Sometimes the mission is to phsyically escape the room and other times it is saving the world, completing a heist or finding treasure. Your group will start off with an intro video to explain the goal of the room, then you will have 60 minutes to have some fun and solve the mystery.  

 

+ Am I completely locked in the room?

No, there is always an exit that you may use at any time.

+ What if our group can’t figure it out?

All rooms are designed to present you with fun challenges that will deliver that “satisfaction moment” when you work together to solve the puzzle. That being said, all rooms have a hint system so if you need a little help, our team will give you a nudge in the right direction.

 

+ Is the room dark or small? 

No, it is well lit, spacious and full of interesting artifacts! 

 

+ Will I be solving the escape room with other people?

At Secret Spot Escape Rooms, all rooms are private! This means that you will only be in the room with the people that you invite.

 

+  How much is it?

$32 per person when booking for 1-3 people. The price changes to $28 per person for groups of 4 or more, booking together.

 

+ How do I book the escape room?

Please book your reservations on our user-friendly website by clicking on the “book now” icon.

 

How long is the experience?

You will have 60 minutes to solve the escape room and there is 15 minutes before for orientation and waiver signing.

 

Do I need to arrive early?

Yes, please arrive 15 minutes early for orientation.

 

What if I’m late?

If you arrive after the start time, we will get you going as soon as possible but your room time may be cut short if there is a group scheduled after you.  We do not offer refunds or reschedule late arrivals or no-shows. 

 

Where can I park?

Newport Avenue and the surrounding streets have many parking spots (2 hours free before 6pm) and there are two free parking lots at the beach, a couple blocks down near the pier and the lifeguard tower.

 

What if I need to reschedule or cancel?

You can reschedule any time up to 24 hours before your event starts, by following the link on the bottom of your confirmation email.  We do not cancel or refund reservations that have already been processed but you can reschedule for a later date.

 

Are there age restrictions?

The experience is family friendly and perfect for adults and teenagers.  If you are planning on bringing the kiddos, rest assured, they will have a great time but will need to be accompanied by an adult to help them through the puzzles. (And we help too)

 

Do you serve alcohol during the escape room?

No, we don’t.

 

Can I reserve with cash?

All bookings are done online through our website with credit or debit.  If cash is your only option, please give us a call and we can arrange a time for you to stop by and prepay to reserve your spot. (619) 818 8620