Common questions


+ What is an escape room?

Escape games are designed to be an exciting, fun and adventurous experience in which you immerse yourself in a world of puzzles, clues and treasure hunt scenarios. You will enter a themed room with a small group of up to 8 people and you will have 60 minutes to solve the mystery and escape the room.   

 

+ Am I completely locked in the room?

No, there is an exit that you may use in case of emergency.

 

+ Is the room dark? 

No, it is well lit, spacious and full of interesting treasures! 

 

+ Will I be solving the escape room with other people?

If you book all 8 slots, your room will be private, if not, others may book and join you.  Don’t worry, it’s super fun and a great way to meet new people!

 

+  How much is it?

$$32 per person when booking for 1-3 people. The price changes to $28 per person for groups of 4 or more, booking together.

 

+ How do I book the escape room?

Please book your reservations on our user-friendly website by clicking on the “book now” icon.

 

How long is the experience?

You will have 60 minutes to solve the escape room and there is 15 minutes before for orientation and waiver signing.

 

Do I need to arrive early?

Yes, please arrive 15 minutes early for orientation.

 

What if I’m late?

If you arrive after the start time, unfortunately there are no refunds and you cannot join the group.  We do not reschedule late arrivals or no-shows. 

 

Where can I park?

Newport Avenue has many parking spots (2 hours free) and there are two free parking lots at the beach, a couple blocks down near the pier and the lifeguard tower.

 

What if I need to reschedule or cancel?

You can reschedule any time up to 24 hours before your event starts, by following the link on the bottom of your confirmation email.  We do not cancel reservations that have already been processed but you can reschedule for a later date.

 

Are there age restrictions?

There are no age restrictions for groups that book the entire room.  We recommend ages 14 and up for all other bookings and escapers under 18 must be accompanied by an adult.  

 

Do you serve alcohol during the escape room?

No, we don’t.  It’s important to know that we reserve the right to deny participation if you are intoxicated as this will affect the quality of other people’s experience and may lead to damage to the room.  There will be no refunds or reschedules if you are denied due to intoxication.

 

Can I reserve with cash?

All bookings are done online through our website with credit or debit.  If cash is your only option, please stop by and prepay to reserve your spot.